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When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have.The quickest and most thorough method is to simply rename the If you are still having issues with your OAB afterwards or if the files aren’t being recreated after a manual update, it is very likely that your OAB issues are rooted deeper in your mail profile.

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updating address book-72

If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.

In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.

They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

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